Appliance sales, service and parts in Rochester, NY

Fabric softener. It’s just gross.

November 14, 2013

Fabric softener is meant to be released in the final rinse cycle of a washer. It makes clothes feel softer to the touch and smell better. The question I've always asked is "what's in this stuff"? I mean, everyone loves it and it smells like a warm summer breeze. I love their advertisements too. Who wouldn't want to skip along a grassy knoll with no cares in the world?

Rochester Appliance Washer Fabric Softener

Fabric softener is meant to stay in your clothes. Your body rubs against it and absorbs it throughout the day. So, what's in this magical product?...Drum roll please....Animal fat is a main ingredient. Don't worry though, it's sterilized with ammonia! I'll spare you the gross details of more ingredients. Those of you who would like more info click HERE. The site may not be your cup off tea, but it's the best I could find for now.

I've been fixing appliances for almost 15 years now. I've seen some pretty disgusting things in my day. Fabric softener residue remains one of the top things that still grosses me out. This is a picture of a washer I saw today. Normally you see this mildew all the way across the outer tub of the washer. In this case, a large portion of the mildew must have broken off in the middle of a spin cycle. What a gross mess.

If you must use store-bought fabric softener, at least rinse out the washer every ten loads with vinegar or bleach in hot water.

For you crunchy folk, click HERE for some tips on making your own fabric softener.

Frigidaire Kitchen Demo

April 4, 2013

Here's a great tool that will help you pick out the kitchen that fits you best. Click on the appliances in the kitchen to swap them out with other Frigidaire products. Get a better idea of what the Frigidaire appliances would look like in your home by changing the cabinets, countertop, backsplash and floor options. Click HERE to start.

Frigidaire Kitchen

Smart and Durable Appliances

January 15, 2013

This is what customers look for when buying a smart appliance prioritized by percentage.

By manufacturers of "smart" appliances:

  • product performance: 30%
  • innovation: 22%
  • environmental friendliness: 15%
  • product quality: 14%
  • design aesthetics: 10%
  • product safety: 9%

The top priority is no surprise as most consumers are looking for energy star rated appliances. What surprises me is that only 14% of consumers polled say that appliance durability is important to them. I've been hearing the term "throw away society" more and more these days. Its seems to me that society is to blame. Society can get quality, efficient appliances if it didn't buy machines that are known to fail within a few years. The mass public needs to understand that it controls the market, not the manufacturer (or government for that matter).

When I was doing strictly service on the road, I would see customers go out and buy junk when I would condemn their machine. I would hear back from them right after it was out of warranty. They would curse at it and tell me it was nothing but problematic. I would come over to fix their 1.5-year-old machine and find out it was a major problem thus not worth fixing. Here's the kicker: Then they would go back out and buy the cheapest machine they could find, hoping they didn't end up with the same result! Salesmen will sell you whatever they can. They're not going to tell you what's well built because they don't know what's under the hood and they've never worked on them. That's why I got into do my part in stopping this madness.

Bisque is getting phased out.

January 11, 2013

Whether you like it or not, bisque appliances are getting phased out industry wide. Think about how ugly those green appliances are from the 60's. This is the way we will imagine bisque appliances one day.

It's getting more and more difficult to find bisque appliances for customers. The demand isn't there anymore, so the appliances companies are pulling back on production of this color.

Some, like stainless steel appliances, have shown lasting appeal. Most of the others come and go, dating your home in the process. Why do some last? Because they embody Sensible Style. In other words, they work well and look great. The ones that fade away most often look good for a while, but ultimately their lack of practicality or comfort or durability—or even just their sheer overexposure—dooms them to passing status.

Then again stainless may just be another trend and will be getting phased out in 40 years. Who knows...

What’s the age of my machine?

December 27, 2012

Many people lose track of how old their appliances are. I really witnessed an elderly couple debating whether their dryer was ten or twenty fives years old. It was rather entertaining considering the discrepancy. Needless to say, here's a great site to get the facts about dating your appliance.

How old in my appliance Rochester Appliance

How to clean your range’s glass top surface

December 14, 2012

Keeping the glass on your range top clean is not easy. Use these helpful tips!

  1. Make sure the cooking surface has cooled down before attempting to clean it. Monitor the "hot surface" light feature on your stove.
  2. Wipe and clean the glass top with hot soapy water or a mild, non-abrasive cleanser with a damp cloth or sponge as soon as possible once the cook top has cooled down.
  3. Use a scraper made specifically for glass top stoves to help lift and scrape away stubborn spills, being careful to not scratch the surface. Continue to clean the entire cooking surface using a mild, non-abrasive cleaner and a damp cloth or sponge.
  4. Invest in cleansers and polishing creams made specifically for glass top stoves. I prefer Cerama Bryte. We carry Cerama Bryte at our store or you can find it at Home Depot.
  5. Remember that your glass top stove is not a new countertop. Avoid placing objects on it, such as plastic bags, that may accidentally melt or adhere to the surface if it is still hot. Be sure to monitor the "hot surface" light before setting anything on it.

Motor Reset For Common GE Washer

December 11, 2012

Welcome to the control board age. Unfortunately, we'll be seeing more problems like this, as more machines are made with control boards inside of them. This GE washer (GTWN4250DWS) and others in the "GTWN" family have a common motor problem. If there's a spike in electricity or a brown out, the motor could shut itself down. Watch this video to find out how to reset it. Knowledge is power and it could save you a lot of money.

Used Appliance List

September 12, 2012

Rochester Appliance Used Appliances

We now show a large amount of our used inventory online!

Just click on the "used" tab on our main page then click on "Craigslist Deals". All of our craigslist deals are linked on our site. We try our best to delete them when the appliance has sold.

High Efficiency Samsung Washer Review. Mod # WA400PJHDWR

August 30, 2012

This Samsung washer delivers on performance and capacity.

Rochester Appliance WA400PJHDWR


PureCycle for a Washer that Cleans Itself PureCycle keeps the drum fresh and clean by removing dirt and detergent residue, using hot water, not harsh chemicals.

A Quieter Wash with VRT Samsung’s VRT provides a quieter wash so you’ll hardly know it’s on. Special sensors keep your load balanced even at high spin speeds. Now you can install your washer on the second floor or near bedrooms without being disturbed by noise.


Super 4.2 / 4.0 cu. ft. capacity means you can wash 2.2 / 2.1* laundry baskets full of clothes (or 29.5 / 28.1 bath towels) in a single load. We're proud to be selling this fine model and hope that you stop by and check it out.

Variety 070

Variety 069

Variety 068